The Lanesborough, Oetker Collection
Wat gasten zeggen
Stayed at the hotel for my daughter’s 18th birthday. The staff were extremely attentive including accommodating our late reservation request for dinner and providing late checkout. Fantastic!
Elena
september 2023
The location was perfect and overall it was a very good experience. I would have given a 10 were it not for the fact that the Butler service we expected was very poor and not as anticipated, expected or advertised. We had a suite with Butler service and whilst the room was wonderful the butler experience was sadly lacking ad definitely NOT was expecting.
Jeffrey
juni 2022
Our stay at the Lanesborough will live long in our memory. The room we had was really beautiful. We were allocated a room on the second floor overlooking the court yard it had a large window which let in a lot of light. The light made the decor in the room look resplendent and bigger that it really was. There was a large Crystal chandelier hanging over the bed and this really gave the room that wow factor. There was a lovely bathroom fully marbled and clean. Everything in the room was in good condition and to us it seems that the room is well maintained to a high standard. Our room was a Delux room with all the gadgets such as tv in the bedroom and bathroom. The room is set up to meet the needs of those who are into the latest gizmo. There was a Butler allocated to our room and they constantly asked if we needed items such as tea, snacks or general help in our room. The whole team at the Lanesborough worked together to meet the need of their guests. We will be returning to the Lanesborough in the feature.
Pru
april 2022
The warmth and friendliness of the staff - not at all snobby, kind, and sensitive to how one likes to be treated. The perfect facilities and the level of care put in everything. You can notice that everyone takes full ownership of the guest experience. And of course LILI ❤️❤️❤️❤️
Michael
juni 2024
Very friendly and helpful staff. The hotel was beautifully maintained and all of the rooms were comfortable and impeccably maintained. The food was delicious and the floral displays were stunning, adding to the calm and welcoming ambience.
Alison
maart 2023
Amazing experience and stay at The Lanesborough. The staff are fantastic and go above and beyond. We needed a specific type of energy gel for the London Marathon. The concierge team found the exact gels and delivered them to us in 20 minutes. The best and most exclusive hotel in London. We will 100% return to stay again.
Alex
april 2024
Great breakfast menu with all the classics and more; not a buffet but served at table which was very nice Great Butler service Great reception
Karin
juli 2024
The location, staff and comfort were second to none. Nothing was too much for our wonderful hosts and they prepared our room beautifully for birthday celebrations.
Kiera
november 2022
Amazing hotel with beautiful decoration and interior design. Breakfast is superb!
Nabil
december 2024
The staff in all areas were excellent. The room was spacious, spotlessly clean and well maintained Facilities within the hotel were also first class
David
oktober 2021
Reserveer